Regional Healthcare Insurer to Replace Incumbent and Benefit from AI Business Outcomes
MELVILLE, N.Y. – Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today a leading regional healthcare insurer has selected Verint to deploy AI business outcomes, now.
“Brands are choosing the Verint Open Platform to modernize their contact centers and at the same time increase CX automation with an AI-powered platform”Post this
The insurer chose the Verint Open Platform to replace several applications deployed by a 10-year incumbent provider and, at the same time, expand AI business outcomes through the open platform using the behavioral data hub and four AI-powered bots including the Data Insights Bot, Interaction Wrap Up Bot, Coaching Bot and Quality Bot.
“Brands are choosing the Verint Open Platform to modernize their contact centers and at the same time increase CX automation with an AI-powered platform,” says Verint’s Steve Seger, America’s chief revenue officer. “This win highlights our ability to help customers quickly introduce CX automation capabilities to transform their business.”
The win was on Verint’s fiscal first quarter roadmap and is recorded as a Bundled SaaS booking with a 36-month term.
Visit Verint Open Platform to learn more.
About Verint
Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise.
Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY, AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
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Sue Huss
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Investor Relations
Matthew Frankel
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