The Westin Maui Announces Joshua Hargrove as General Manager

The Westin Maui Resort & Spa, Kāʻanapali is pleased to welcome Joshua Hargrove as general manager of the property. (Photo: Business Wire)

December 07, 2023 03:56 PM Eastern Standard Time

KĀ‘ANAPALI, MAUI, Hawaii–(BUSINESS WIRE)–The Westin Maui Resort & Spa, Kāʻanapali is pleased to welcome Joshua Hargrove as general manager of the property. Hargrove rejoins the Marriott family in his new post and brings more than 17 years of exceptional hospitality leadership experience, primarily with Marriott brands on Oʻahu, Maui, and Hawaiʻi Island.

“Even beyond our public reopening, our focus will still remain firmly on being a part of Maui’s healing process.”Post this

Shortly after starting in the new position, Hargrove spearheaded a resort-wide pivot to support displaced residents, emergency response teams, and affected associates after the devastating West Maui wildfires in August. Under his leadership, the Westin Maui has provided shelter to approximately 1,000 displaced residents and 70,000 total room nights to relief and recovery groups. In addition, the resort has distributed $850,000 worth of funds directly to associates as part of its in-house relief program and continues to operate a community donation hub and services focused on wellness and healing for affected associates.

“It has been both an honor and a privilege to serve as general manager during these challenging times. My heart continues to ache for this island, but I am also incredibly proud of our team’s unity and steadfast commitment to serve the people of Maui,” said Hargrove. “Even beyond our public reopening, our focus will still remain firmly on being a part of Maui’s healing process.”

Previously, Hargrove served as the general manager at Prince Waikiki Hotel & Hawaii Prince Golf Club, where he successfully led the team through the unprecedented challenges of the pandemic closures and orchestrated a triumphant reopening in November 2020. Under his guidance, the hotel achieved its highest annual revenue in history and garnered accolades from renowned publications such as Travel + Leisure and Condé Nast Traveler in 2022. Before his time at Prince Waikiki, Hargrove held the position of hotel manager at The Westin Kāʻanapali Ocean Resort Villas, Marriott Vacations Worldwide.

Beyond his professional achievements, Hargrove remains deeply committed to the Hawaiʻi community, actively serving on various boards, including as chairman of the Hawaiʻi Lodging & Tourism Association. He also serves on the boards of Kupu Hawaiʻi, Hawaii Nature Center, and the Waikīkī Improvement Association. He also lent his expertise to the Advisory Board of The University of Hawaiʻi Maui College’s Hospitality & Tourism Program, contributing to the growth and development of future hospitality leaders.