RingCentral Announces New AI-Powered Capabilities for RingCX
Introducing native real-time agent and supervisor assist, coaching insights for quality management, and bring-your-own IVA framework Rapid pace of innovation and AI-first approach drives strong customer demand for RingCX BELMONT, Calif. – RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced new innovations for its AI-powered contact center solution, RingCX™. These innovations include a native, … Continue reading RingCentral Announces New AI-Powered Capabilities for RingCX