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71% of consumers want generative AI integrated into their shopping experiences
Press Release – Paris, January 9, 2025 – Generative AI (Gen AI) is transforming shopping, with 71% of consumers wanting it to be integrated into their purchasing experiences. The preference of Gen Z and Millennials, for hyper-personalization and seamless digital experiences is mainly driving this trend. This is according to the fourth edition of Capgemini Research Institute’s annual consumer trends report, ‘What Matters to Today’s … Continue reading 71% of consumers want generative AI integrated into their shopping experiences