Cisco unveils new Webex AI solutions that predict and automate customer and employee experiences

Cisco Paves the Way with Agentic AI Collaboration

Cisco unveils new Webex AI solutions that predict and automate customer and employee experiences News summary:  New solutions for end users and IT teams include Webex Calling Customer Assist, new features within Webex Control Hub, and new workflow automation solutions for the Cisco AI Assistant for Webex.   Furthering Cisco’s agentic AI journey, Cisco expands its Collaboration portfolio to include the general availability of Webex … Continue reading Cisco Paves the Way with Agentic AI Collaboration

Oracle and NVIDIA Collaborate to Help Enterprises Accelerate Agentic AI Inference

Oracle and NVIDIA Collaborate to Help Enterprises Accelerate Agentic AI Inference

Oracle Database and NVIDIA AI Integrations Make It Easier for Enterprises to Quickly and Easily Harness Agentic AI Press Release – Austin, Texas and San Jose, Calif.—GTC—March 18, 2025 – Oracle and NVIDIA today announced a first-of-its-kind integration between NVIDIA accelerated computing and inference software with Oracle’s AI infrastructure and generative AI services to help organizations globally speed the creation of agentic AI applications. The new integration … Continue reading Oracle and NVIDIA Collaborate to Help Enterprises Accelerate Agentic AI Inference

Salesforce and Google Bring Gemini to Agentforce

Salesforce and Google Bring Gemini to Agentforce, Enable More Customer Choice in Major Partnership Expansion

Agentforce will be able to use Google’s Gemini models, allowing agents to work with images, audio, and video, handle more complex tasks using Gemini’s multi-modal capabilities and two-million-token context windows, and act using real-time insights and answers grounded in Google Search with Vertex AI Salesforce Service Cloud will become more tightly integrated with Google Customer Engagement Suite, bringing enhanced AI-enabled contact center capabilities including real-time … Continue reading Salesforce and Google Bring Gemini to Agentforce, Enable More Customer Choice in Major Partnership Expansion