Philips advances imaging innovation with remote scanning capabilities across Europe

News Release – Feb 25, 2025

Vendor-agnostic, multi-modality Radiology Operations Command Center connects technologists, radiologists, and imaging experts in real time

EU Medical Device Regulation certified remote scanning capability helps to improve the operation of radiology workflows

Amsterdam, the Netherlands – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced that Philips Radiology Operations Command Center Console has received its EU Medical Device Regulation (MDR)[1] certificate for remote scanning capability [2]. A major step forward in making radiology expertise for diagnostic imaging accessible to more patients in Europe [3], expert radiologists can now assist technologists on-the-spot, by remotely controlling scans to acquire high quality images needed for improved diagnostic confidence and patient outcomes.

“With the Radiology Operations Command Center, we can support multiple locations in real time. We utilize the expertise in our Command Center to ensure that every site has access to it. This helps us to improve efficiency and maintain the same level of care at all facilities,” shared Martina Salomon, MR application specialist, at Med360°, Leverkusen, Germany.

“With the Radiology Operations Command Center, we can support multiple locations in real time. We utilize the expertise in our Command Center to ensure that every site has access to it. This helps us to improve efficiency and maintain the same level of care at all facilities.“

– Martina Salomon, MR application specialist, at Med360°, Leverkusen, Germany

Radiology Operations Command Center is a vendor-agnostic, multi-modality [4], safe and secure imaging solution. It can be used with multiple vendor MR, CT or PET-CT configurations and seamlessly connects imaging experts in a command center with technologists at scan locations across their organization. A pilot study at Imperial College Healthcare NHS Trust in London, UK resulted in a 9% increase in total scanning throughput as a result of reduced scan times and a zero exam recall rate over the study period [5].

The remote scanning capabilities allow expert users to edit MR, CT or PET-CT scanner consoles in real-time, from any location and share their expertise via on-demand chat, voice and video collaboration, without compromising privacy, safety or security. Radiology Operations Command Center enables remote collaboration between imaging experts and on-site technologists to help with precise, first-time right image acquisition, for more efficient and enhanced patient care.

“Healthcare providers are increasingly confronted with the challenge of not having enough skilled technologists to meet the demand for patient imaging exams, particularly for more complex exams such as cardiac MR,” said Shez Partovi, Business Leader Enterprise Informatics at Philips. “With Radiology Operations Command Center Console’s remote scanning capability, we are further empowering clinicians to deliver the timely diagnosis that patients deserve and helping to deliver better care for more patients.”

Philips will showcase Radiology Operations Command Center at the European Congress of Radiology, February 26 – March 1, 2025, in Vienna, Austria. For more information, visit Philips at ECR 2025.

Sources

[1] Notified Body number: 0344
[2] The remote editing function is enabled by the Radiology Operations Command Center Console, and is only to be used with a qualified user at the scanner
[3] Radiology Operations Command Center is currently available in Austria, Germany, Switzerland, Sweden, Ireland, UK, Belgium, Netherlands, France, Italy. Please contact a local Philips representative for further details.
[4] Minimum hardware and software requirements apply.
[5] Based on results achieved in the Radiology Operations Command Center-Imperial NHS Trust Pilot Study. Results are specific to the institution where they were obtained and may not reflect results achievable at other institutions.

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people’s health and well-being through meaningful innovation. Philips’ patient- and people-centric innovation leverages advanced technology and deep clinical and consumer insights to deliver personal health solutions for consumers and professional health solutions for healthcare providers and their patients in the hospital and the home.

Headquartered in the Netherlands, the company is a leader in diagnostic imaging, ultrasound, image-guided therapy, monitoring and enterprise informatics, as well as in personal health. Philips generated 2024 sales of EUR 18 billion and employs approximately 67,800 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

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