Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics
DUBAI, United Arab Emirates–(BUSINESS WIRE)–Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a … Continue reading Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics